1. Introduction

Welcome to CoffeeMind at coffee-mind.com!

These terms and conditions outline the rules and regulations for the use of our website and the services we provide. By accessing this website and using our products and services, you accept and agree to be bound by these terms and conditions. If you disagree with any part of these terms, please do not use our website or services.

2. Products and Services

2.1. Range of Offerings:  At CoffeeMind, we offer a comprehensive suite of products and services designed to cater to a diverse array of needs. Our offerings encompass physical products, encompassing everything from quality coffee equipment to merchandise. Additionally, we provide digital products, including PDFs and e-learning programs, tailored to enrich your knowledge and experience.

2.2. Refund Policy for Physical Products:  For physical products, we operate a straightforward refund policy. We are pleased to offer a full refund if these items are returned in an unused condition with no signs of wear and tear. Return shipping costs are the responsibility of the customer.

2.3. Consultancy Services:  Our consultancy services are structured to deliver the highest level of expertise and support, particularly in coffee roasting processes. It is essential to note that we do not have licenses in electrical, gas, or mechanical engineering. Therefore, it is the responsibility of our clients to ensure that any electrical, gas, or mechanical engineering work is carried out by authorized personnel who can take responsibility for the equipment and safety. While CoffeeMind is committed to offering the best possible support, we cannot assume any responsibility for damage to equipment or harm to personnel that may occur as a result of our consultancy services. Our advice exclusively pertains to the quality of coffee roasting processes.

2.4. Limited Responsibility:  CoffeeMind's responsibility is limited to providing guidance and recommendations related to coffee roasting processes. We cannot accept liability for any damage or harm to equipment or personnel that may result from work carried out by authorized personnel in the field of electrical, gas, or mechanical engineering.

2.5. Refund Policy for Consultancy Services:  Please note that our consultancy services are non-refundable. New customers are required to complete full payment for consultancy services before our scheduled arrival at the designated job site. At CoffeeMind, we are wholeheartedly dedicated to ensuring that you are satisfied with the services we provide.

3. Legal Disputes

3.1. Dispute Resolution:  In the event of legal disputes arising from our products or services, all matters shall be settled in a court located in Copenhagen.

4. Data Protection

4.1.  At CoffeeMind, we take data protection and privacy seriously. We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws to ensure the security and confidentiality of your personal information.

4.2. Data Access and Deletion:  Customers have the right to request access to their personal data that we collect and process. You can request a copy of your data held by us or seek clarification regarding its usage. Additionally, we provide the option to request the deletion of your personal data from our records when it is no longer necessary for the purposes for which it was collected. Please contact us at [email address: info@coffee-mind.com] or [phone number: +4530293089] for such requests.

4.3. Data Security:  We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption and access controls to safeguard your information.

4.4. Data Retention:  We retain personal data only as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by applicable laws. We periodically review and delete data that is no longer necessary.

4.5. Consent:  By using our website and services, you consent to the collection and processing of your personal data as described in our Privacy Policy. You have the right to withdraw your consent at any time, which may affect our ability to provide certain services.

4.6. Third-Party Services:  Please be aware that third-party services, such as payment processors, may have their own privacy policies, which are separate from our terms and conditions. We recommend reviewing the privacy policies of these third-party services to understand how your data is handled.

4.7. Cookies:  Our website may use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

4.8. Questions and Concerns:  If you have any questions or concerns about how we handle your data, please do not hesitate to contact us at [email address: info@coffee-mind.com] or [phone number: +4530293089]. We are committed to addressing your data protection inquiries promptly.

5. Changes to Terms and Conditions

5.1. Modification of Terms:  We reserve the right to modify or replace these terms and conditions at our sole discretion. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the posting of any changes constitutes acceptance of those changes.

6. Contact Information

6.1. Questions and Concerns:  If you have any questions or concerns about these terms and conditions, please contact CoffeeMind at:

- Email: info@coffee-mind.com

- Phone: +4530293089